An Aircell airborne telecommunications system in your aircraft provides greater productivity, safety and enjoyment. Flight time is no longer downtime - with Aircell, you can access voice, fax, data, e-mail, Internet, weather and much more. Aircell offers the industry's widest range of network services to meet all of your airborne communications needs, with a selection of service packages and prices. |
Aircell Iridium Voice and Data Services | Aircell Iridium telecommunication systems offer worldwide voice and data communication through the Iridium® Satellite LLC network of 66 low-earth orbiting (LEO) satellites. Now you can place and receive calls to or from any telephone number in the world. | | Monthly Service Fee | Minutes Included | Fee/Additional Minute | Bronze Service | $69.95 | 20 | $1.60 | | Silver Service | $119.95 | 60 | $1.50 | | Gold Service | $219.95 | 120 | $1.40 | | Platinum Service | $519.95 | 360 | $1.35 | | Corporate Service | $999.95 | 1000 | $1.30 | Services and Usage Fees are subject to applicable taxes and are quoted and payable in U.S. dollars.
Rates above include one phone line. Each additional line is charged $40.00 per month. |
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| | Optional Iridium Services | Monthly Service Fee | Additional Fees | Short Burst Data* | $25.00 | $1.50 per kilobyte | Fax 'n' Go** | $25.00 | N/A | | | | | * Enables ACARS/AFIS data messaging over Iridium. Note: Customer must select an ACARS/AFIS Service Provider, such as Satcom Direct, Honeywell or ARINC Direct. ** Separate equipment and monthly service required for faxing. Minutes will be charged per the basic monthly rate fee, whether minutes are voice or data. |
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Broadband Services from Aircell | Only Aircell offers a choice of airborne broadband systems - a global SwiftBroadband solution or Aircell Broadband, our exclusive ground-based system for North America. Both are designed to meet your specific needs, depending on where you fly and how much broadband you'd like to use. |
| | Aircell Broadband Aircell Broadband offers high-speed data services through Aircell's exclusive network of 92 ground wireless stations in the U.S. | | Suggested Application | Data Transfer Speed* | Monthly Service Fee | Ultraspeed Lite | E-mail and light Web surfing | (Similar to SwiftBroadband and several times faster than dial-up) | $895 Unlimited data usage | | Ultraspeed Standard | Full Internet capability, e-mail with attachments and large file transfers | Up to 3.1 Mbps (Full mobile broadband experience) | $1995 Unlimited data usage | | | | | | *Data transfer speeds for Aircell Broadband service plans are not guaranteed and may vary due to your device, atmospheric conditions, terrain, network capacity and aircraft location. Speed comparisons are for illustrative purposes only. Dial-up comparison is based on 56 kbps. |
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| | SwiftBroadband from Aircell SwiftBroadband from Aircell offers worldwide voice and high-speed data services through Inmarsat's new I-4 satellite network. Data rates are several times faster than dial-up and similar to Aircell Standardspeed. Service for SwiftBroadband equipment is arranged and billed through third parties, such as Satcom Direct. Standard usage costs are based on the amount of data transferred, with streaming service options available that provide guaranteed/prioritized access to bandwidth for higher fees. Voice services are charged on a per-minute basis. We encourage you to contact Satcom Direct or your Inmarsat service provider for specific fees and more information. |
| Billing Options | Aircell offers customers the option of paying their monthly service and airtime charges by invoice billing, credit card, wire transfer, or online at www.aircell.com with a credit card. Customers selecting to pay by check, wire transfer, or online may choose to receive a bill via mail or e-mail. Credit card customers will have their cards charged automatically each billing cycle, and a statement will be mailed or e-mailed to them. International customers are requested to provide an e-mail address and pay bills either by wire transfer or credit card. |
| Customer Service | As you enter the world of in-flight telecommunications, Aircell's Customer Service Center is available to provide you with the most efficient and satisfying experience possible. |
| Customer Service Phone Numbers | Toll-Free in U.S. 888.286.9876 Worldwide 1.303.301.3278 E-mail:
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Download a Rates & Services datasheet (156 KB PDF) Download a Broadband Rates & Services datasheet (107 KB PDF) |
| Aircell Subscriber Service Agreement | Aircell Subscriber Service Agreement (64 KB) |
| Aircell Service Acceptable Use Policy | Aircell Service Acceptable Use Policy |
